L2 Customer Service
This course requires you to follow an application process.
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Course code: FFWSPAZ2529
Build on your customer service skills in communicating with customers, dealing with policies and procedures, handling difficult situations and working with others. If you have completed Level 1 or already have plenty of experience in customer service, you may benefit from this qualification.
- when
-
From 15 Jan 2026
to 26 Mar 2026
Thu 13:00-16:00 10 weeks- Date
- 15 Jan 2026
- Time
- 13:00 to 16:00
- Date
- 22 Jan 2026
- Time
- 13:00 to 16:00
- Date
- 29 Jan 2026
- Time
- 13:00 to 16:00
- Date
- 05 Feb 2026
- Time
- 13:00 to 16:00
- Date
- 12 Feb 2026
- Time
- 13:00 to 16:00
- Date
- 26 Feb 2026
- Time
- 13:00 to 16:00
- Date
- 05 Mar 2026
- Time
- 13:00 to 16:00
- Date
- 12 Mar 2026
- Time
- 13:00 to 16:00
- Date
- 19 Mar 2026
- Time
- 13:00 to 16:00
- Date
- 26 Mar 2026
- Time
- 13:00 to 16:00
56 Benwell Road
London
N7 7BA
free
Additional information
<p><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#212529">Applicants need to have or be working towards English Functional Skills Level 2 or the equivalent.</span></span></span></p>