Web.Enrol Islington Adult Community Learning

Customer Service Level 1

This level 1 course will help you to understand the benefits of good customer service and how to interact with customers professionally and effectively. On successful completion of this course learners will achieve a Level 1 Award in Customer Service.

course code: FFWAUAZ2511

Availability: This course requires you to follow an application process.
Start: 18 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Thu 13:00-16:00
where: Arsenal Hub Google map
fees: free

Employment Support

Get help writing your CV, searching for jobs, filling in application forms and interview tips. You can also get information on courses to help you improve your skills and your chances of gaining employment. THE TUTOR WILL CONTACT YOU AS THIS IS RUN ON APPOINTMENT BASIS ONLY.

course code: FFWAUAZ2513

Availability: This course requires you to follow an application process.
Start: 19 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Fri 09:30-12:30
where: Arsenal Hub Google map
fees: free

Introduction to Market Trading and Events Planning

Find out how to set up your own market stall or planning for events. You will learner about the realities of setting up a business, running your market stall and selling your products.

course code: FFWAUAZ2514

Availability: This course requires you to follow an application process.
Start: 05 Nov 2025 (Autumn)
Weeks: 6 weeks
Times: Wed 10:00-13:00
where: Arsenal Hub Google map
fees: free

Introduction to Support Work in Schools

This is the perfect place to start to prepare for the full level 2 qualification. You will clarify the expectation of learning at level 2; build confidence and essential knowledge before progressing and decide with your tutor if the full Level 2 course is right for you.

course code: FFWAUAZ2503

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.
Start: 15 Sep 2025 (Autumn)
Weeks: 4 weeks
Times: Mon 09:30-12:30
where: Arsenal Hub Google map
fees: free

L1 Empower You; Confidence Unlocked

We will explore and understand the reasons for feeling confident or unsure of themselves, how to participate more effectively in social situations and manage stress, and how to set goals that increase their self-confidence.

course code: FFWAUAZ2508

Availability: This course requires you to follow an application process.
Start: 17 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Wed 13:30-16:30
where: Arsenal Hub Google map
fees: free

L1 Preparing to Work with Children in Schools

Understand the British school system and gain confidence in volunteering in a nursery or primary schools. Develop your skills in listening to children and creating activities to support children’s learning.

course code: FFWAUFS2505

Availability: This course requires you to follow an application process.
Start: 16 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Tue 09:30-12:30
where: 1st Steps Learning Centre Google map
fees: free

Level 1 Supporting Children in Nursery and Reception

Start the journey to gain qualifications for working with children under 5. Discover how children learn through play and take part in practical play activities. Learners will achieve a Level 1 Award on successful completion of the course.

course code: FFWAUFS2506

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.
Start: 16 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Tue 13:00-15:00
where: 1st Steps Learning Centre Google map
fees: free

Level 2 Early Years Practitioners

This level 2 qualification is ideal for learners looking to work with children between birth and 5 years, and gain knowledge of working with children up to 7 years. A placement at an appropriate setting will be required as well as year-long classroom study.

course code: FFWAYFS2502

Availability: This course requires you to follow an application process.
Start: 18 Sep 2025 (Autumn)
Weeks: 36 weeks
Times: Thu 09:30-15:00
where: 1st Steps Learning Centre Google map
fees: free

Level 2 Information, Advice and Guidance

Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.

course code: FFWAYAZ2509

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.
Start: 16 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Tue 13:00-16:00
where: Arsenal Hub Google map
fees: free

Level 2 Support Work in Schools

This course equips you with the essential knowledge and practical skills to: Earn a recognised teaching assistant qualification; Access employment opportunities in primary and secondary schools; Build a strong foundation for a future in education and support roles.

course code: FFWAYAZ2504

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.
Start: 13 Oct 2025 (Autumn)
Weeks: 22 weeks
Times: Mon 09:30-15:00
where: Arsenal Hub Google map
fees: free

Plan your Success with our Information Advice and Guidance - one to one

Get impartial one to one information advice and guidance from a qualified advisor to help you move forward into work or further training. Sessions are by appointment only contact Alison on 07808 879044 or email alison.moore@islington.gov.uk

course code: FFWAUFS2507

Availability: This course requires you to follow an application process.
Start: 17 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Wed 09:30-12:00 Fri 13:00-16:00
where: 1st Steps Learning Centre Google map
fees: free

Stand Out CV Secrets; Write an Effective CV

This covers the important details to include in writing a comprehensive and skills-based CV to help get the job you want.

course code: FFWAUAZ2512

Availability: This course requires you to follow an application process.
Start: 18 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Thu 10:00-12:00
where: Arsenal Hub Google map
fees: free

Volunteering in the Community

This accredited course will support learners with applying for volunteer positions within their local and wider community. You will learn new skills and be supported to find the opportunity you need to move into work and/or develop your plans for the future.

course code: FFWAUVA2510

Availability: This course requires you to follow an application process.
Start: 19 Sep 2025 (Autumn)
Weeks: 11 weeks
Times: Fri 10:00-12:00
where: VAI Pentonville Road Google map
fees: free

Courses

Foundations for Work