Courses

Foundations for Work

enquire about Foundations for Work courses ? enquire

Discover your potential and thrive in today’s fast-paced world. Whether you want to develop your personal skills, boost your employability or start a new career, we have the perfect course to help you succeed.You can apply register online or come to First Steps Learning Centre, 2nd Floor, Central Library, 2 Fieldway Crescent. N5 1PF for registration and initial assessment on Mondays (during school term) at 1pm.

at Arsenal Hub

Basic Food Hygiene - Level 1

This course is a terrific opportunity to raise your awareness of what you need to know when preparing food for yourself, your family or the public. The course will cover topics such as food storage and safe handling of food.

course code: FFWAUAZ2639

Availability: This course requires you to follow an application process.
Start: 23 Sep 2026 (Autumn)
Weeks: 5 weeks
Times: Wednesday 09:30-12:00
where: Arsenal Hub Google map
fees: free

Customer Service Level 1

This level 1 course will help you to understand the benefits of good customer service and how to interact with customers professionally and effectively. On successful completion of this course learners will achieve a Level 1 Award in Customer Service.

course code: FFWAUAZ2621

Availability: This course requires you to follow an application process.
Start: 17 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Thursday 13:30-16:30
where: Arsenal Hub Google map
fees: free

Effective Household Budgeting Skills

This 5-week course will teach you budgeting skills and simple ways of how to successfully manage your money.

course code: FFWAUAZ2680

Availability: This course requires you to follow an application process.
Start: 03 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Tuesday 10:00-12:00
where: Arsenal Hub Google map
fees: free

Empower You; Confidence Unlocked - Level 1

We will explore and understand the reasons for feeling confident or unsure of themselves, how to participate more effectively in social situations and manage stress, and how to set goals that increase their self-confidence. This leads to a qualification on completion.

course code: FFWAUAZ2618

Availability: This course requires you to follow an application process.
Start: 16 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Wednesday 13:30-16:30
where: Arsenal Hub Google map
fees: free

Food Safety in Catering - L2

The Level 2 Food Safety and Hygiene for Catering course will benefit anyone working in a catering or food processing environment, from individuals to multiple staff members. It allows every catering business, regardless of size, to provide all of its staff with essential and compliant training.

course code: FFWAUAZ2640

Availability: This course requires you to follow an application process.
Start: 04 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Wednesday 09:30-12:00
where: Arsenal Hub Google map
fees: free

Introduction to Support Work in Schools

This is the perfect place to start to prepare for the full level 2 qualification. You will clarify the expectation of learning at level 2; build confidence and essential knowledge before progressing and decide with your tutor if the full Level 2 course is right for you.

course code: FFWAUAZ2607

Availability: This course requires you to follow an application process.
Start: 14 Sep 2026 (Autumn)
Weeks: 4 weeks
Times: Monday 09:30-12:30
where: Arsenal Hub Google map
fees: free

Level 2 Information, Advice and Guidance

Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.

course code: FFWAYAZ2619

Availability: This course requires you to follow an application process.
Start: 15 Sep 2026 (Autumn)
Weeks: 33 weeks
Times: Tuesday 13:30-16:30
where: Arsenal Hub Google map
fees: free

Level 2 Support Work in Schools

This course equips you with the essential knowledge and practical skills to: Earn a recognised teaching assistant qualification; Access employment opportunities in primary and secondary schools; Build a strong foundation for a future in education and support roles.

course code: FFWAYAZ2608

Availability: This course requires you to follow an application process.
Start: 12 Oct 2026 (Autumn)
Weeks: 29 weeks
Times: Monday 09:30-15:00
where: Arsenal Hub Google map
fees: free

Stand Out CV Secrets; Write an Effective CV

This covers the important details to include in writing a comprehensive and skills-based CV to help get the job you want.

course code: FFWAUAZ2622

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.
Start: 17 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Thursday 09:30-12:00
where: Arsenal Hub Google map
fees: free

Stress Less, Achieve More

Combat the stress in your life and manage your time more effectively. Have you ever wondered what stress is and what causes it? Would you like to find out why managing stress is important? Ever wished you could manage your time more effectively? Join this FREE 5-week course.

course code: FFWAUAZ2684

Availability: This course requires you to follow an application process.
Start: 22 Sep 2026 (Autumn)
Weeks: 5 weeks
Times: Tuesday 10:00-12:00
where: Arsenal Hub Google map
fees: free