L2 Customer Service
This course requires you to follow an application process.
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Course code: FFWSUAZ2538
Build on your customer service skills in communicating with customers, dealing with policies and procedures, handling difficult situations and working with others. If you have completed Level 1 or already have plenty of experience in customer service, you may benefit from this qualification.
- when
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From 23 Apr 2026
to 09 Jul 2026
Thursday 13:00-16:00 11 weeks- Date
- 23 Apr 2026
- Time
- 13:00 to 16:00
- Date
- 30 Apr 2026
- Time
- 13:00 to 16:00
- Date
- 07 May 2026
- Time
- 13:00 to 16:00
- Date
- 14 May 2026
- Time
- 13:00 to 16:00
- Date
- 21 May 2026
- Time
- 13:00 to 16:00
- Date
- 04 Jun 2026
- Time
- 13:00 to 16:00
- Date
- 11 Jun 2026
- Time
- 13:00 to 16:00
- Date
- 18 Jun 2026
- Time
- 13:00 to 16:00
- Date
- 25 Jun 2026
- Time
- 13:00 to 16:00
- Date
- 02 Jul 2026
- Time
- 13:00 to 16:00
- Date
- 09 Jul 2026
- Time
- 13:00 to 16:00
56 Benwell Road
N7 7BA
free
Additional information
<p><span style="font-size:11.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#212529">Applicants need to have or be working towards English Functional Skills Level 2 or the equivalent.</span></span></span></p>