Customer Service for Work

This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then 'make an application'. You will then join a queue and be informed if and when a space becomes available.

Registered before?  sign in to start your application
Not registered yet?  enquireclick here to start your application

Course code: FFWSUVA2551

We will look at: Why Customer Service matters to businesses and organisations; How to communicate effectively and identify customer needs and create a good first impression; Update your knowledge on Maintaining Confidentiality and Equality and Diversity legislation; and How to deal with complaints.

when
From 05 Jun 2026 to 03 Jul 2026
Friday 10:00-12:00  5 weeks
Date
05 Jun 2026
Time
10:00 to 12:00
Date
12 Jun 2026
Time
10:00 to 12:00
Date
19 Jun 2026
Time
10:00 to 12:00
Date
26 Jun 2026
Time
10:00 to 12:00
Date
03 Jul 2026
Time
10:00 to 12:00
where
location to be advised
fees

free

What is the course about?

<p> </p>

<ul>
<li> </li>
</ul>

What can I expect to go on to after this course?

<p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">By the end of the course, you’ll feel more confident and equipped to take the next step in your career journey.</span></span></span></span></p>