Courses

Foundations for Work

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Discover your potential and thrive in today’s fast-paced world. Whether you want to develop your personal skills, boost your employability or start a new career, we have the perfect course to help you succeed.

at Arsenal Hub

Basic Food Hygiene - Level 1

This course is a terrific opportunity to raise your awareness of what you need to know when preparing food for yourself, your family or the public. The course will cover topics such as food storage and safe handling of food.

course code: FFWSPAZ2519

Availability: This course requires you to follow an application process.
Start: 14 Jan 2026 (Spring)
Weeks: 5 weeks
Times: Wed 09:30-12:00
where: Arsenal Hub Google map
fees: free

Employment Support

Get help writing your CV, searching for jobs, filling in application forms and interview tips. You can also get information on courses to help you improve your skills and your chances of gaining employment. THE TUTOR WILL CONTACT YOU AS THIS IS RUN ON APPOINTMENT BASIS ONLY.

course code: FFWSPAZ2518

Availability: This course requires you to follow an application process.
Start: 13 Jan 2026 (Spring)
Weeks: 10 weeks
Times: Tue 09:30-12:30
where: Arsenal Hub Google map
fees: free

Food Safety in Catering - L2

The Level 2 Food Safety and Hygiene for Catering course will benefit anyone working in a catering or food processing environment, from individuals to multiple staff members. It allows every catering business, regardless of size, to provide all of its staff with essential and compliant training.

course code: FFWSPAZ2520

Availability: This course requires you to follow an application process.
Start: 25 Feb 2026 (Spring)
Weeks: 5 weeks
Times: Wed 09:30-12:00
where: Arsenal Hub Google map
fees: free

Introduction to Working in Admin.

This course covers a range of duties and procedures when working in an office environment. The course will include improving your office-related skills and how to search for jobs effectively. After successful completion, you will receive an Award in Business Admin. and also Job Seeking Skills.

course code: FFWSPAZ2522

Availability: This course requires you to follow an application process.
Start: 15 Jan 2026 (Unconfirmed)
Weeks: 10 weeks
Times: Thu 13:00-16:00
where: Arsenal Hub Google map
fees: free

L2 Customer Service

Build on your customer service skills in communicating with customers, dealing with policies and procedures, handling difficult situations and working with others. If you have completed Level 1 or already have plenty of experience in customer service, you may benefit from this qualification.

course code: FFWSPAZ2529

Availability: This course requires you to follow an application process.
Start: 15 Jan 2026 (Spring)
Weeks: 10 weeks
Times: Thu 13:00-16:00
where: Arsenal Hub Google map
fees: free

L2 Empower You; Confidence Unlocked

We will explore and understand the reasons for feeling confident or unsure of themselves, how to participate more effectively in social situations and manage stress, and how to set goals that increase their self-confidence.

course code: FFWSPAZ2527

Availability: This course requires you to follow an application process.
Start: 14 Jan 2026 (Spring)
Weeks: 10 weeks
Times: Wed 13:30-16:30
where: Arsenal Hub Google map
fees: free

Level 2 Information, Advice and Guidance

Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.

course code: FFWAYAZ2509

Availability: This course requires you to follow an application process.
Start: 16 Sep 2025 (Autumn)
Weeks: 32 weeks
Times: Tue 13:00-16:00
where: Arsenal Hub Google map
fees: free

Online Interview Skills for JCP

This course will help you prepare better for that all important job interview. Learn how to answer questions, ask questions of your own, control your nerves and really sell yourself with confidence.

course code: FFWSPOL2521

Availability: This course requires you to follow an application process.
Start: 26 Feb 2026 (Unconfirmed)
Weeks: 5 weeks
Times: Thu 09:30-12:30
where: Arsenal Hub Google map
fees: free

Stand Out CV Secrets; Write an Effective CV

This covers the important details to include in writing a comprehensive and skills-based CV to help get the job you want.

course code: FFWSPAZ2530

Availability: This course requires you to follow an application process.
Start: 15 Jan 2026 (Spring)
Weeks: 10 weeks
Times: Thu 10:00-12:00
where: Arsenal Hub Google map
fees: free