Business Skills - Level 2

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Course code: 26D400

This programme develops knowledge and skills to progress to employment in an office or business environment.

when
From 08 Sep 2026 to 29 Jun 2027
Tuesday 09:30-12:00  36 weeks
Date
08 Sep 2026
Time
09:30 to 12:00
Date
15 Sep 2026
Time
09:30 to 12:00
Date
22 Sep 2026
Time
09:30 to 12:00
Date
29 Sep 2026
Time
09:30 to 12:00
Date
06 Oct 2026
Time
09:30 to 12:00
Date
13 Oct 2026
Time
09:30 to 12:00
Date
20 Oct 2026
Time
09:30 to 12:00
Date
03 Nov 2026
Time
09:30 to 12:00
Date
10 Nov 2026
Time
09:30 to 12:00
Date
17 Nov 2026
Time
09:30 to 12:00
Date
24 Nov 2026
Time
09:30 to 12:00
Date
01 Dec 2026
Time
09:30 to 12:00
Date
08 Dec 2026
Time
09:30 to 12:00
Date
15 Dec 2026
Time
09:30 to 12:00
Date
05 Jan 2027
Time
09:30 to 12:00
Date
12 Jan 2027
Time
09:30 to 12:00
Date
19 Jan 2027
Time
09:30 to 12:00
Date
26 Jan 2027
Time
09:30 to 12:00
Date
02 Feb 2027
Time
09:30 to 12:00
Date
09 Feb 2027
Time
09:30 to 12:00
Date
23 Feb 2027
Time
09:30 to 12:00
Date
02 Mar 2027
Time
09:30 to 12:00
Date
09 Mar 2027
Time
09:30 to 12:00
Date
16 Mar 2027
Time
09:30 to 12:00
Date
23 Mar 2027
Time
09:30 to 12:00
Date
13 Apr 2027
Time
09:30 to 12:00
Date
20 Apr 2027
Time
09:30 to 12:00
Date
27 Apr 2027
Time
09:30 to 12:00
Date
04 May 2027
Time
09:30 to 12:00
Date
11 May 2027
Time
09:30 to 12:00
Date
18 May 2027
Time
09:30 to 12:00
Date
25 May 2027
Time
09:30 to 12:00
Date
08 Jun 2027
Time
09:30 to 12:00
Date
15 Jun 2027
Time
09:30 to 12:00
Date
22 Jun 2027
Time
09:30 to 12:00
Date
29 Jun 2027
Time
09:30 to 12:00
where
location to be advised
fees

free

who

Wolverhampton Adult Education Service

enquiries@aes.wolverhampton.gov.uk

Course details

<ul>
<li>A nationally recognised Level 2 qualification designed to provide students with the knowledge and skills needed to work in a range of business and administrative environments.</li>
<li>Offers a broad introduction to business functions, communication, administration and workplace practices.</li>
</ul>

Key Topics

<ul>
<li>Business Organisations</li>
<li>Communication Skills for Work</li>
<li>Customer Service & Workplace Skills</li>
</ul>

Course requirements

<ul>
<li>You must be aged 19 or over.</li>
<li>An initial assessment will ensure you join the right level.</li>
<li>Suitable for beginners or those returning to learning</li>
</ul>

Location

<p>City Learning Quarter, Old Hall Street, Wolverhampton, WV1 3AU</p>

What are the benefits of this course?

<ul>
<li>Provides a solid introduction to business operations, suitable for a wide range of job roles.</li>
<li>Builds transferable employability skills including communication, teamwork, customer service and administrative competencies.</li>
<li>Offers flexibility with a wide range of business relevant units, supporting personalised learning pathways.</li>
<li>Supports progression into Level 3 business qualifications, apprenticeships or sector specific vocational routes.</li>
<li>Developed to meet modern business sector needs following a comprehensive unit review.</li>
</ul>

<p> </p>

How will I learn?

<ul>
<li>Provides a solid introduction to business operations, suitable for a wide range of job roles.</li>
<li>Builds transferable employability skills including communication, teamwork, customer service and administrative competencies.</li>
<li>Offers flexibility with a wide range of business relevant units, supporting personalised learning pathways.</li>
<li>Supports progression into Level 3 business qualifications, apprenticeships or sector specific vocational routes.</li>
<li>Developed to meet modern business sector needs following a comprehensive unit review.</li>
</ul>

How will my progress be monitored and assessed?

<p>Assessed through a<strong> portfolio of evidence,</strong> completed throughout the course.</p>

<p>Evidence may include:</p>

<ul>
<li>Written assignments</li>
<li>Practical tasks</li>
<li>Case studies</li>
<li>Workplace-style documents</li>
<li>Internally assessed and externally quality assured.</li>
</ul>

Are there any additional costs?

<ul>
<li>Course fees may apply, depending on eligibility.</li>
<li>No specialist equipment required.</li>
<li>You may wish to bring basic stationery (pen, notebook).</li>
</ul>

What qualification will I get?

<p>Gateway Qualifications Level 2 Certificate in Business</p>

What will I be able to do after this course?

<p>Progress to:</p>

<ul>
<li>Level 3 business qualifications</li>
<li>Business Administrator or Customer Service apprenticeships</li>
<li>Related vocational courses (marketing, finance, retail, digital business) </li>
</ul>

<p> </p>

<p>Apply for entry-level administrative, customer service or business support roles.</p>

<p>Use improved workplace communication, organisation and customer-facing skills in real business environments.</p>

Further information

<p>For further information, careers, or educational advice contact our Student Services Team:</p>

<p>01902 558180 | <a href="mailto:enquiries@aes.wolverhampton.gov.uk" target="_blank">enquiries@aes.wolverhampton.gov.uk</a> | <a href="http://www.aes.wolverhampton.gov.uk/" target="_blank">www.aes.wolverhampton.gov.uk</a></p>

<p>For free Course and Career Advice go to:<a href="https://www.life-pilot.co.uk/" target="_blank">https://www.life-pilot.co.uk/</a></p>