IT User Skills (ITQ) - Level 2

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Course code: -53601

This qualification will help you develop and extend your digital skills to prepare for employment or volunteering.

fees

free

who

Wolverhampton Adult Education Service

enquiries@aes.wolverhampton.gov.uk

Course details

<ul>
<li>The Level 2 Certificate in IT User Skills (ITQ) is a nationally recognised qualification designed to develop intermediate digital and IT user skills needed for work, further study and daily life.</li>
<li>Part of the Gateway Qualifications ITQ suite, which is designed to reflect real-world IT skills required by employers.</li>
<li>Suitable for adults looking to advance their IT capabilities in word processing, spreadsheets, presentations, databases and digital productivity tools.</li>
</ul>

Key Topics

<ul>
<li>Word Processing Software</li>
<li>Spreadsheet Software</li>
<li>Presentation Software</li>
<li>Database Software</li>
<li>Digital Skills Career Progression</li>
</ul>

Course requirements

<ul>
<li>Must be aged 19 or over.</li>
<li>No formal qualifications required.</li>
<li>Suitable for those with basic IT competence who want to progress to intermediate level.</li>
<li>Accessible to anyone who uses IT at work or in everyday life</li>
</ul>

Location

<p>City Learning Quarter, Old Hall Street, Wolverhampton WV1 3AU</p>

What are the benefits of this course?

<ul>
<li>Builds a strong foundation of professional IT skills aligned to employer expectations.</li>
<li>Enhances employment prospects across all sectors, especially administration, customer service, finance and digital roles.</li>
<li>Recognises learning that takes place across work, education and training settings, with flexible unit choices.</li>
<li>Helps students develop confidence in using IT tools to complete real world tasks.</li>
<li>Provides a stepping stone to higher level IT qualifications.</li>
</ul>

How will I learn?

<ul>
<li>Through teacherled workshops and practical hands on IT activities.</li>
<li>Independent practice using a computer, with guided support.</li>
<li>Activities that mirror workplace tasks, such as creating documents and managing data.</li>
<li>Flexible, individualised learning approaches to support different skill needs.</li>
</ul>

How will my progress be monitored and assessed?

<ul>
<li>Assessed through a portfolio of evidence, showing competency against unit outcomes.</li>
<li>Internally assessed and internally quality assured; externally verified by the awarding body.</li>
<li>No external exam required.</li>
</ul>

Are there any additional costs?

<ul>
<li>Course fees may apply, depending on eligibility.</li>
<li>No specialist equipment required.</li>
<li>You may wish to bring basic stationery (pen, notebook).</li>
</ul>

What qualification will I get?

<p>Gateway Qualifications Level 2 Certificate Digital and IT Skills</p>

What will I be able to do after this course?

<p>Progress to:</p>

<ul>
<li>Level 3 IT User Skills or Digital Skills qualifications</li>
<li>Specialist IT pathways (e.g., Cybersecurity, Programming, Web Design)</li>
<li>Business Administration or Customer Service qualifications</li>
</ul>

<p>Apply digital and IT skills confidently in office-based and digital-focused jobs.</p>

<p>Perform workplace tasks more efficiently using Word, Excel, PowerPoint and databases.</p>

<p> </p>

Further information

<p>For further information, careers, or educational advice contact our Student Services Team:</p>

<p>01902 558180 | enquiries@aes.wolverhampton.gov.uk | <a href="http://www.aes.wolverhampton.gov.uk/" target="_blank">www.aes.wolverhampton.gov.uk</a></p>

<p>For free Course and Career Advice go to:<a href="https://www.life-pilot.co.uk/" target="_blank">https://www.life-pilot.co.uk/</a></p>