Assertiveness and Communication Skills

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">On this course you will develop your ability to communicate more assertively through self evaluation and by identifying the differences between aggressive, assertive and passive behaviour. You will explore a variety of methods to improve your assertiveness such as broken record and using I.</span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">This is a perfect course for someone who may feel undermined in their personal or professional life or someone who may just want to explore this area of mental wellbeing. It is aimed at anyone who would like to improve their communication and express their needs whilst at the same time respecting others.</span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">A good level of conversational and written English is needed to complete this course.</span></span></p>

<p>pen and notepad</p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">Through questions and answers and the completion of weekly learner reflection forms</span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">Minimal. You will be encouraged to put into practise the methods covered within the lesson.<strong> </strong></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">During this course we will talk to you about your next steps which could include attending other courses/workshops such as </span></span></span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">other personal development courses like Boost Your Confidence followed by Job Search in the Digital World. Those who wish to improve their English speaking and writing skills may benefit from signing up to a Functional Skills English course before they embark on Employability. Those who already possess employability skills can progress by applying for jobs and attending interviews. Those who are already employed could increase their chances of progression within the workplace by applying for a higher level role with more responsibility.</span></span></span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">Please </span></span><a href="https://events.hertfordshire.gov.uk/step2skills?nodeId=2d35542d-138b-41f0-b4b0-2e541ba9446b&entryId=e1f192dd-054b-4d97-90ed-4dcd88611ec1" style="color:#0563c1; text-decoration:underline"><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">click here</span></span></a><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif"> to see the full range of courses we offer. </span></span></span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">We have programmes that can support you with your next steps in skills and employment. For further information </span></span><span style="font-size:11.0pt"><span style="font-family:&#34;Calibri&#34;,sans-serif"><a href="https://www.hertfordshire.gov.uk/microsites/adult-learning/our-services/information-advice-and-guidance.aspx" style="color:#0563c1; text-decoration:underline"><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">please see our information, advice and guidance page</span></span></a></span></span><span style="font-size:12.0pt"><span style="font-family:&#34;Source Sans Pro&#34;,sans-serif">.</span></span></p>