Computer Skills - Taster

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">A taster session to brush up on your basic computer skills and find out which of our computer courses is suitable for you. </span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">An ideal introduction for beginners or confidence boost for those wanting to refresh their basic Internet and email skills. </span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">No.</span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">Suitable for beginners or those wanting to refresh their basic computer skills.</span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:white"><span style="color:black">We offer a range of other computer courses you may like to join.</span></span></span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">No.</span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">We recommend you have a have a pen and notepad to take notes in the session.</span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">The tutor will provide direct instructions and will offer individual support and guidance throughout the course.</span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">Course Cancellations by Us</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· If we cancel your course, your fees will be refunded in full.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· We cannot reimburse the cost of any materials you may have purchased. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">Cancellations by You</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· If you cancel 7 days or more before the course start date: Refund issued minus a 20% administration fee.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· If you cancel less than 7 days before the start date or after the course has started: No refund will be issued. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">Transfers</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· Transfers must be requested at least 7 days before the course start date.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· A 10% transfer fee applies.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· Transfers due to our cancellation of your original course are free of charge. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">Illness and Absence</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· No refunds are available for non-attendance due to sickness or ill health.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">How Refunds Are Issued</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· Refunds are returned via the original payment method:<br />
• Booked online or by phone - Refund to the card used.<br />
• Paid in person at Stoke Lodge - Please bring your payment card to the office. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><strong><span style="font-family:&#34;Aptos&#34;,sans-serif">Online Course Access</span></strong></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· Learners are responsible for ensuring they have suitable internet access and equipment before the course begins.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Aptos&#34;,sans-serif">· No refunds will be issued due to technical issues with a learner’s own internet or computer.</span></span></span></p>