Computer Skills Taster

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">A taster session to brush up on your basic computer skills and find out which of our computer courses is suitable for you. </span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">An ideal introduction for beginners or confidence boost for those wanting to refresh their basic Internet and email skills. </span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif">Suitable for beginners or those wanting to refresh their basic computer skills.</span></span></p>

<p><span style="font-size:16px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:white"><span style="color:black">We offer a range of other computer courses you may like to join.</span></span></span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">No.</span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">We recommend you have a have a pen and notepad to take notes in the session.</span></span></p>

<p><span style="font-family:Arial,Helvetica,sans-serif"><span style="font-size:16px">The tutor will provide direct instructions and will offer individual support and guidance throughout the course.</span></span></p>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><strong><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">If we cancel your course</span></span></strong></span></span></p>

<ul>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">You will receive a full refund of course fees.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">We are not responsible for any additional costs, such as materials already purchased.</span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><strong><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">If you cancel</span></span></strong></span></span></p>

<ul>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">7 days or more before the start date: refund minus a 20% administration fee.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Less than 7 days before the start date or after the course has started: no refund provided.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Enrolments are non-transferable.  If you are unable to attend, you will not be able to send another person in your place.</span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><strong><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Refund processing</span></span></strong></span></span></p>

<ul>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Refunds for online or telephone enrolments will be made via the original payment method within 14 days of approval. </span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">If you enrolled in the office, you will need to come in with your payment card to arrange a refund.</span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><strong><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Transfers</span></span></strong></span></span></p>

<ul>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">7 days or more before the start date: transfer minus a 10% transfer fee.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Less than 7 days before the start date or after the course has started: no transfer provided.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">All transfers are subject to availability.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Transfers between Language levels may be possible with less than 7 days notice, subject to availability.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Enrolments are non-transferable.  If you are unable to attend, you will not be able to send another person in your place.</span></span></span></span></li>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">If we cancel your course, and you wish to transfer to another course this will be free of charge.</span></span></span></span></li>
</ul>

<p><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><strong><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Illness and non-attendance</span></span></strong></span></span></p>

<ul>
<li><span style="font-size:11pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">We recognise that illness and unforeseen circumstances may arise. However, please note that we are unable to offer refunds, credits, or transfers for missed sessions due to ill health or non-attendance.</span></span></span></span></li>
</ul>