Learn how to use your digital device

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Whether you’ve got an ipad, iphone, android tablet or you are thinking of getting one. Learn how to use it to go online, access apps, take photos/videos and connect with family & friends</span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Do you have a digital device? Do you want to feel more confident at using it? </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Learn how to use it. </span></span></span></p>

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<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Turning it on and logging in.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Using biometrics (such as thumb print and face to login).</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Going online.  </span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Using apps like; whats app, email and facetime/zoom.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Using photo apps. </span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Staying safe when using it. </span></span></span></li>
</ul>

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<p><span style="font-size:16px">This course will be delivered at Stoke Lodge but will move to online delivery if necessary.</span></p>

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<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Yes</span></span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">No </span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">No </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Yes</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Learners need to bring their digital device. This can be a smart phone or tablet. Such as; iphone, ipad, android phone or tablet. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If learners do not have access to a digital device they can use an ipad which will be provided to them. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="background-color:white"><span style="font-family:&#34;Arial&#34;,sans-serif"><span style="color:black">The course will be delivered through a combination of visual, demonstrator and facilitator style teaching. Individual and group support will be given throughout the course.</span></span></span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Notepad and pen</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Earphones/Headphones  </span></span></span></p>

<p> </p>

<p><span style="font-size:16px">Stable internet connection, a PC or tablet if the course moves online.</span></p>

<ul>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If we have to cancel your course your fees will be refunded in full. We are unable to reimburse the cost of materials you may have bought for the course.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you cancel your course booking a week (7 days) or more before the start date we will refund your fees minus an admin charge of 20%.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you cancel with less than a week (7 days) before the start date or after the course has started, we will not be able to refund your fees.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Transfers will incur a fee of 10% and must be requested 7 days or more before the start of a course unless you are transferring to another course because your original course was cancelled.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">We are not able to offer refunds due to sickness or ill health.</span></span></span></li>
</ul>

<p style="margin-left:48px"> </p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you are due a refund you must contact the office within 3 months of the course to arrange payment as we do not keep card details.</span></span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">When attending an online course, it is a learner’s responsibility to ensure they have adequate internet access before the start of a course. Refunds will not be given for technical failure of a learner’s home computer or their internet access.</span></span></p>