Basic Computer Skills

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Lacking confidence in your computer skills? This course will help you get to grips with using the Internet, emails and create simple documents. Suitable for beginners or those who wish to refresh their basic skills. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">An ideal introduction for beginners or confidence boost for those wanting to refresh their basic Internet and email skills. </span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Yes – at session 2, but no later.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Suitable for beginners or those wanting to refresh their basic computer skills.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="background-color:white"><span style="font-family:&#34;Arial&#34;,sans-serif"><span style="color:black">We offer a range of other computer courses you may like to join.</span></span></span></span></span></p>

<p><span style="font-size:16px">No</span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">There will be no work set between sessions, but learners are encouraged to practice at home.</span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">We recommend you have a have a pen and notepad to take notes in the session.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="background-color:white"><span style="font-family:&#34;Arial&#34;,sans-serif"><span style="color:black">The tutor will provide direct instructions and will offer individual support and guidance throughout the course.</span></span></span></span></span></p>

<p><span style="font-size:12.0pt"><span style="font-family:&#34;Arial&#34;,sans-serif">Our PCs at Stoke Lodge have MS Office installed for your use.</span></span></p>

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<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If we have to cancel your course your fees will be refunded in full. We are unable to reimburse the cost of materials you may have bought for the course.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you cancel your course booking a week (7 days) or more before the start date we will refund your fees minus an admin charge of 20%.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you cancel with less than a week (7 days) before the start date or after the course has started, we will not be able to refund your fees.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">Transfers will incur a fee of 10% and must be requested 7 days or more before the start of a course unless you are transferring to another course because your original course was cancelled.</span></span></span></li>
<li><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">We are not able to offer refunds due to sickness or ill health.</span></span></span></li>
</ul>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">If you are due a refund you must contact the office within 3 months of the course to arrange payment as we do not keep card details.</span></span></span></p>

<p><span style="font-size:12pt"><span style="font-family:&#34;Times New Roman&#34;,serif"><span style="font-family:&#34;Arial&#34;,sans-serif">When attending an online course, it is a learner’s responsibility to ensure they have adequate internet access before the start of a course. Refunds will not be given for technical failure of a learner’s home computer or their internet access.</span></span></span></p>